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The Mill Hotel (previously Hotel Elizabeth The Mill) 3 Star
Walnut Tree Lane, Sudbury, CO10 1BD, United Kingdom
Sudbury is the birthplace of Thomas Gainsborough, the famous portrait artist. The Gainsborough Museum is close by. Sudbury is a thriving, historic market town bordered by water meadows with superb riverside walks.
The village of Long Melford, which is famous for its antique shops is nearby and Lavenham, an ancient wool town is six miles away.
The Mill Hotel is ideally situated in the heart of East Anglia. It stands on the banks of the River Stour with magnificent river and countryside views.
All bedrooms all furnished to a high standard and many afford river views.
With 2 main conference suites, four syndicate rooms and a full range of conference equipment, the hotel is ideal for small meetings. The conference suites can accommodate up to 80 delegates theatre style. The hotel is a perfect venue for an intimate wedding or party.
Please note that The Mill Hotel is currently undergoing a £1, 0000, 000 refurbishment.
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Hotel Information
Wireless internet is available in public areas and is free of charge.
Free parking is available on site
General Facilities
- 24 Hour Front Desk
- All Public and Private spaces non-smoking
- Bar
- Family Rooms
- Gay Friendly
- Luggage Storage
- Newspapers
- Non-Smoking Rooms
- Restaurant
- Terrace
Services
- Dry Cleaning
- Room Service
- Wedding Services
- Event Catering
Business Facilities
- Meeting/Banquet Facilities
- Conference Facilities
- Meeting Rooms
- Visa
- Mastercard
- Visa Debit
- Maestro
- Visa
- Visa Debit
- Visa Electron
- Mastercard
- Mastercard Debit
- Maestro
- Switch
Hotel Policies
Check in after 15:00
Check out before 11:00
Cancellation and prepayment policies vary by room type. Please enter the dates of your stay and check the conditions of your required room.
- Extra beds and baby cots are upon request and need to be confirmed by the hotel
No pets allowed.
Overall total from 253 reviews
- Staff 81%
- Cleanliness 78%
- Value For Money 80%
- Facilities 72%
- Comfort 74%
Overall score
77%
Braintree, United Kingdom
14th May 2013
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
We thoroughly enjoyed our stay. Hotel was clean, spacious room and staff were friendly and efficient. Will stay again shortly.
newport pagnell, United Kingdom
14th May 2013
- Staff 80%
- Cleanliness 80%
- Value For Money 60%
- Facilities 60%
- Comfort 80%
lovely position by the meadows.
the fire alarm went off at 2am wednesday morning which shattered us for the rest of the day. no hooks in bathroom
London, England
22nd Apr 2013
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Welcoming, comfortable. Staff beyond helpful both in Reception and restaurant. Relaxing stay.
London, United Kingdom
25th Mar 2013
- Staff 60%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 60%
Breakfast slightly disorganised, staff seemed rushed. Fresh food not brought out quickly, empty buffet plates left out
Chepstow, United Kingdom
14th Jan 2013
- Staff 60%
- Cleanliness 100%
- Value For Money 60%
- Facilities 100%
- Comfort 100%
Very disappointed by the food. Bar menu seemed to be very limited so we had to use restaurant for dinner. Restaurant menu also very limited and same menu for lunch next day. Coffee machine broken. Also a shame hotel being used as ambulance park.
Colchester, England
16th Dec 2012
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Pulborough, United Kingdom
1st Oct 2012
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Beautiful dining room and excellent breakfast.
Dorchester, Dorset, United Kingdom
11th Sep 2012
- Staff 80%
- Cleanliness 100%
- Value For Money 40%
- Facilities 40%
- Comfort 40%
Room & bathroom cleanliness very good. Breakfast satisfactory, but did not appreciate cup of tea being snatched from table before it was emptied.
Room 505 should be a single, not a double. Very small, liimited space between bed & window. No chaiir/s & had to sit on bed to watch tv. Guests to this part of hotel should have luggage delivered to room, due to distance from Reception & stairs.
London, United Kingdom
28th Aug 2012
- Staff 60%
- Cleanliness 80%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
A lovely place obviously having been refurbished.
However, not enough staff on over a very busy week-end led to some chaos plus having the heating on full-blast while it was roasting outside didn't help!
Haxey, United Kingdom
19th Jul 2012
- Staff 100%
- Cleanliness 40%
- Value For Money 40%
- Facilities 40%
- Comfort 40%
see comments on traveladvisor site
Ipswich, United Kingdom
19th Jul 2012
- Staff 100%
- Cleanliness 100%
- Value For Money 80%
- Facilities 80%
- Comfort 100%
Northampton, England
6th Jun 2012
- Staff 40%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Hove, United Kingdom
30th May 2012
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
Refurbished areas of the hotel were excellent and the food good quality.
Bedroom was acceptable if a little outdated. The main problem was the control of the shower which was unacceptable and resulted in either freezing or scalding temperatures.. A hot evening and the radiators were on in the restaurant!
London, United Kingdom
7th May 2012
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Excellent hotel all round, good food and drink and well located with helpful and cheery staff
chichester, United Kingdom
19th Apr 2012
- Staff 100%
- Cleanliness 20%
- Value For Money 20%
- Facilities 20%
- Comfort 20%
The receptionist and staff were generally doing their best but too few of them, especially at breakfast which was a fiasco.
The hotel is being run down, sadly. I stayed here some years ago and it was then a delight and very comfortable with fresh and contemporary soft furnishings and ultra clean bathrooms. It now needs updating urgently. I cannot recommend at these prices!
Cambridge, England
16th Apr 2012
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
This hotel lacks a separate lounge for resident guests. But very pleasant and the situation is great.
Hornchurch, United Kingdom
12th Apr 2012
- Staff 80%
- Cleanliness 80%
- Value For Money 60%
- Facilities 80%
- Comfort 80%
Did not like the change to a buffet breakfast.
London, United Kingdom
6th Mar 2012
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
The Mill Hotel is a delightful hotel which we have stayed in before as a family. It has a beautiful location, lovely rooms and friendly service. Unfortunately, we didn\'t stay there because CENTRAL RESERVATIONS failed to make the booking!!!
CENTRAL RESERVATIONS took our deposit on 27th January, confirmed our booking, and yet when we arrived at the hotel they had no record of it. We were eventually found alternative accommodation at higher cost. They have not responded to our emails!!
Chigwell, United Kingdom
6th Feb 2012
- Staff 80%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
cleethorpes, England
3rd Nov 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 80%
- Facilities 80%
- Comfort 100%
Torquay, United Kingdom
17th Oct 2011
- Staff 80%
- Cleanliness 60%
- Value For Money 20%
- Facilities 40%
- Comfort 20%
Bar and restaurant satisfactory - nice views - handy for town.
Bedroom poor standard - over priced - pots of tea please for breakfast - could do without background music for breakfast
Bexleyheath, United Kingdom
12th Oct 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 80%
- Facilities 80%
- Comfort 100%
London, United Kingdom
3rd Oct 2011
- Staff 60%
- Cleanliness 100%
- Value For Money 60%
- Facilities 60%
- Comfort 80%
Positive greeting at the hotel, the check-in process didn't feel at all rushed. The room was a great size and bed/television/provisions all great. Overall we were happy with the experience.
Disorganised breakfast service and the coffee is very poor. Bar staff came across very cold, not a friendly vibe. The staff generally seemed stressed. The shower was awful, barely worth using.
Aberdour Fife, Scotland
23rd Sep 2011
- Staff 100%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
A good menu and efficiently and cheerfully served. Receptionist on arrival excellent at dealing with a very difficult previous client !
On arrival only one set of towels but another quickly delivered folloing call to reception
bucks, United Kingdom
20th Sep 2011
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Kings Lynn, United Kingdom
19th Sep 2011
- Staff 60%
- Cleanliness 20%
- Value For Money 20%
- Facilities 20%
- Comfort 40%
Room dated and shabby. Windows very dirty, stains on the carpet Complained at reception, complaints passed onto manager who did reduce the cost of room by £50 but didn't apologise in person. 6 rooms booked for 2012 will almost certainly be cancelled.
London, England
15th Sep 2011
- Staff 60%
- Cleanliness 40%
- Value For Money 60%
- Facilities 80%
- Comfort 60%
Beautiful location, nice terrace, good food in the restaurant
Breakfast was bad (poor quality food not replenished frequently enough for crowds, undrinkable coffee - far too strong). Poor service from the bar staff (no ice or lemon for the G&T). Cleaning materials left in the room.
Reading, United Kingdom
13th Sep 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Brentwood, United Kingdom
5th Sep 2011
- Staff 100%
- Cleanliness 60%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
good sized room-excellent staff-value for money meal
Our room(4) needs blinds or nets. Stair carpet very dirty. Disappointed upon paying bill to have to mention that previoulsy paid deposit had not been deducted from final invoice. Easy for guest to miss-fervantly hope it wasn't intentional.
Leics, United Kingdom
30th Aug 2011
- Staff 40%
- Cleanliness 100%
- Value For Money 60%
- Facilities 40%
- Comfort 80%
Very good service in the bar for our evening meal. The member of staff on reception who sorted our bill out was very efficient.
Very slow service at breakfast for drinks. No lift in the hotel which has many flights of stairs!!!!! One member of staff insisting what the computor said was correct even though we were being over charged. It took someone else to sort it out for us!
edmonton, England
8th Aug 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
stay was very enjoyable and the staff were very helpful
I was disappointed with the food menu, its wasn't very exciting, but was of good quality that was served.
Leamington, United Kingdom
4th Aug 2011
- Staff 100%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
OVERSTRAND, United Kingdom
27th Jul 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Haverhill, United Kingdom
7th Jul 2011
- Staff 60%
- Cleanliness 60%
- Value For Money 20%
- Facilities 60%
- Comfort 60%
After paying for the room on my card, the hotel held back £100 from my bank account for a number of days which took countless phonecalls to correct.
Taunton, United Kingdom
5th Jul 2011
- Staff 100%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 60%
Bar and restaurant staff were excellent. Additional negative comments: Told on arrival that we had been upgraded but suspect we were moved to accommodate someone else, particularly as the price booked online was more than we paid.
Rate i paid was cheaper than booked online but only found out on check out, so spent 24 hours thinking it was poor value for money. No proper shower in the room was very disappointing. 10th stay at the mill and 501 was definitely the worst room.
Chelmsford, United Kingdom
4th Jul 2011
- Staff 80%
- Cleanliness 100%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Our room was adequate, cllean and comfortable bed, we had two windows, one looked over the meadows, the other was obscured by some scaffolding and wood,, evening meal was pleasant but felt that the specials board could have had more options
Adnams was off on a Saturday night which my husband was disappointed about, felt the outside terrace area adjacent to the bar area could be better considering the views offered, ie grass kept neat and tidy, however we would stay again
Northallerton, United Kingdom
29th Jun 2011
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 100%
I love the character of this hotel! Breakfast was very good.
Sound insulation could be improved.
Wareside, England
21st Jun 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
very friendly staff, nice and relaxing weekend
Awful shower curtain arrangement, meant having a shower was out !...why could the curtain not be full length & width of bath ?....or install a screen
Loughborough, England
14th Jun 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 60%
- Facilities 100%
- Comfort 100%
Beautiful venue, very helpful staff, good vlaue for money, great room service breakfast, lovely welcome. Shame about the experience detailed below.
We ate in the bar (tea time bank holiday Monday) and wished we hadn't! My husband sent his beefburger back because it was inedible and I had thai fishcakes which I don't believe had ever seen a fish! Very disappointing!
Norwich, England
14th Jun 2011
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Thankyoy . we had a wonderful stay, We will return.
stoodleigh, United Kingdom
9th Jun 2011
- Staff 100%
- Cleanliness 60%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
Good reception staff - especially the lady on reception who booked me in, she was very good to deal with.
Broken glass under the table in the dining room - waiting staff in bar were poor to non existant, coffee almost undrinkable - get a proper coffee machine, not bitter filtered. Sandwiches too much bread not enough filling
Ruthin, Wales
1st Jun 2011
- Staff 60%
- Cleanliness 60%
- Value For Money 60%
- Facilities 40%
- Comfort 80%
Nice restaurant. Rooms comfortable.
Breakfast was lukewarm. Showers awful - hot then cold. View ruined by scaffolding.
london, United Kingdom
28th May 2011
- Staff 60%
- Cleanliness 60%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
Pinner, United Kingdom
26th May 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
Spilsby, United Kingdom
23rd May 2011
- Staff 40%
- Cleanliness 60%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
best thing..nice setting!! with the walks
Very mediocre, the room supposed to be a double...more like a single....no where to put anything down without tripping over it...very basic, the worst was breakfast time...absolute chaos...like scene from faulty towers..!!
St Leonards on sea, United Kingdom
20th May 2011
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
complained to manager regarding room -offered another room where no renovation work being done which we took had to pack suitcase again- still put a damper on the holiday
given room on arrival workmen working outside could not open window because of dust. Next morning men arrived before 8am outside our window again.Would have liked to be aware of renovation work
Enfield, United Kingdom
16th May 2011
- Staff 80%
- Cleanliness 80%
- Value For Money 60%
- Facilities 80%
- Comfort 80%
didn't spend much time at all at the hotel, but very comfortable
obviously having work done at the hotel at the moment, but could have done without scaffolding outside our window and considering I booked the room in January would have thought I would have had a better view.
Lockerbie, United Kingdom
13th May 2011
- Staff 80%
- Cleanliness 60%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
Staff very friendly and helpful.
Breakfast was chaotic. Staff couldn't clear tables in time. Food kept running out. Food not always as hot and fresh as I would have expected.
arlesey, England
5th May 2011
- Staff 60%
- Cleanliness 100%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
On arrival we were given a room that was not ready for occupation it had workmen outside the window working on scaffolding. The breakfast was cooked ok but was cold by the time we got to eat it and nobody seemed to have control of the breakfast.
Redruth, England
14th Apr 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 80%
- Facilities 40%
- Comfort 60%
Staff were all very nice/helpful
Re-decorating work commencing at 07.45 spoiled our stay, as we were given no warning it would be taking place. We booked several weeks before our stay and feel we could have been forewarned, and perhaps make other arrangements
Bromma, Sweden
13th Apr 2011
- Staff 60%
- Cleanliness 80%
- Value For Money 40%
- Facilities 40%
- Comfort 40%
Oxford, United Kingdom
11th Apr 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
leigh-on-sea, United Kingdom
11th Apr 2011
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 60%
- Comfort 60%
really nice hotel- the bar/restaurant has been renovated to a high standard.
the rooms are very noisey- you can hear everything from the room next door and the room above. such a shame. wont stay again because of thie reason.
Chelmsford, United Kingdom
7th Apr 2011
- Staff 20%
- Cleanliness 20%
- Value For Money 20%
- Facilities 20%
- Comfort 20%
Arrive to find the hotel being refurbished. No Bar/Resturant available. Decorators painting everywhere and scaffolding around the building. You could have phoned us to say it was not ready. Stayed in the Bull at Long Melford instead.Never Again!!!
Melbourne, Australia
26th Mar 2011
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
Great location, I loved being right next to the commons, especially looking out over them at breakfast time. I stayed an extra night in the end.
You internet was pretty slow but it was free and still worked when I went up to my room so I'm not really complaining.
Leigh on Sea, United Kingdom
17th Mar 2011
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Rennes, France
10th Mar 2011
- Staff 100%
- Cleanliness 80%
- Value For Money 80%
- Facilities 100%
- Comfort 100%
westcliff on sea, United Kingdom
8th Mar 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
room very clean.bar areas clean and comfortable.beautiful location.
room a little tired and very small.window very drafty!
Bowral, Australia
3rd Mar 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Reception staff and room cleaning staff friendly and obliging. Great location with light airy room. Lots of character to the place, currently being refurblished. Would stay again.
By comparison breakfast staff were less personable but this may have been just inexperience. They weren't unpleasant ... just not engaging.
colchester, United Kingdom
1st Mar 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
stayed a few times always had a great time
Great Yarmouth, United Kingdom
16th Feb 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
staff very polite and helpful. Bedroom heating very good - in fact had to turn it off for awhile. We throoughly enjoyed our stay, thank you.
cold water in hot taps Sunday evenng - we were told we ought to have run it for about 10 mins! A notice saying this would be a good idea when not many giests in hotel to get the hot water running to rooms.
plymouth, United Kingdom
8th Feb 2011
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Leatherhead, United Kingdom
7th Feb 2011
- Staff 80%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
The ground floor is nice and everything looks clean and tidy
The room was outdated and could do with some maintenance
Sheffield, United Kingdom
20th Jan 2011
- Staff 100%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Helpful staff. Pleasant bar and restaurant with very acceptable quality food. Conveniently and quietly situated with the town centre 5 mins walk away. Exterior renovation work in process.
Melbourne, Australia
17th Jan 2011
- Staff 20%
- Cleanliness 40%
- Value For Money 60%
- Facilities 40%
- Comfort 40%
The negative comments space not enough staff party middle aged men trying to get into pants of female staff not really a good look in bar where guests present
The staff party was held the same night Staff have to relax but the way they behaved was very ordinary In the bar where hotel guests were eating or drinking your staff swore ( using the f word) 250 characters is not enough to describe
Hornchurch, England
12th Jan 2011
- Staff 60%
- Cleanliness 60%
- Value For Money 80%
- Facilities 40%
- Comfort 60%
New owners will hopefully learn fast.
This used to be a good hotel with a very good restaurant. The new owners seem to be competing with Travelodge if price and food are indicators. A lot of work (both decorative and on product) needs to be done.
Worcester, United Kingdom
4th Jan 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
From arrival to departure we were made to feel most welcome. We are planning another visit.
sudbury,suffolk, United Kingdom
4th Jan 2011
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Excellent Stay, only one night but staff were all friendly and helpfull, Food was first class and and it was so warm, most unexpexted for a building of that nature, All in all a first class experience.
Nottingham, England
21st Dec 2010
- Staff 100%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Very helpful staff, and the continental breakfast tray for early departure was very welcome
Room a little tired but with excellent bathroom
Sedgley, United Kingdom
21st Dec 2010
- Staff 100%
- Cleanliness 60%
- Value For Money 60%
- Facilities 80%
- Comfort 80%
The hotel ocupies a beautiful position with a very good outlook. More could be made of this I think.
boston, England
15th Dec 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 80%
- Facilities 100%
- Comfort 100%
Well run, very friendly staff and good food in restaurant.
Minatoku Tokyo, Japan
7th Dec 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
Mickleover, United Kingdom
6th Dec 2010
- Staff 60%
- Cleanliness 60%
- Value For Money 60%
- Facilities 40%
- Comfort 40%
The setting is brilliant.
The 'standard' room was very standard and in desperate need of modernisation. However, it was evident from the outside of the building that there was some work taking place so they may get around to doing up the rooms in the future.
Ipswich, United Kingdom
6th Dec 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Nice to get a view out across the river with the ducks and swans and could see people walking their dogs across the fields... very peaceful. Breakfast excellent!
Shower was very fiddly to get right temperature and not very powerful.
London, United Kingdom
6th Dec 2010
- Staff 60%
- Cleanliness 100%
- Value For Money 80%
- Facilities 60%
- Comfort 80%
Burton, United Kingdom
2nd Dec 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
london, United Kingdom
22nd Nov 2010
- Staff 60%
- Cleanliness 60%
- Value For Money 100%
- Facilities 60%
- Comfort 60%
We had an executive room with wonderful views obver the meadows. Food was very good and very reasonable.
Heating stuck on in the bathroom.
Liverpool, United Kingdom
9th Nov 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Excellent - we really enjoyed it
DUNSTABLE BEDS, United Kingdom
8th Nov 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
thames ditton surrey, United Kingdom
8th Nov 2010
- Staff 60%
- Cleanliness 20%
- Value For Money 20%
- Facilities 40%
- Comfort 20%
the staff were ok though but sunday morning was a mess at breakfast we waited over an hour for anything
we were very dissapointed with the accommodation and were not told about the state of the place when booking as on line it's looks very clean and tidy but when we arrived it was clear that the place was in a state as we were meeting other family ther
Sevenoaks, England
4th Nov 2010
- Staff 40%
- Cleanliness 80%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
nice newly refurnished room and clean.
you only had one member of staff serving breakfast in the morning so not only did it take a long time, but we didn't get any toast or tea/coffee that we ordered. Very disapointing.
Bishop's Stortford, United Kingdom
2nd Nov 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
kirton, United Kingdom
1st Nov 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Good breakfast served in the morning. Lovely setting near the riverside and a 5 minute walk into the town.
Stevenage, United Kingdom
28th Oct 2010
- Staff 80%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 80%
Lovely location right on the river, full of history and character
Tillingham, England
26th Oct 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
television in room needs updating to widescreen
Chester, United Kingdom
25th Oct 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
London, United Kingdom
13th Oct 2010
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 60%
The reception staff were brilliant, really friendly and helpful.
The waiting staff at breakfast were rude, disinterested and unhelpful. A complete contrast to everyone else.
Maidstone, United Kingdom
11th Oct 2010
- Staff 20%
- Cleanliness 20%
- Value For Money 20%
- Facilities 20%
- Comfort 20%
Cockermouth, United Kingdom
11th Oct 2010
- Staff 40%
- Cleanliness 20%
- Value For Money 40%
- Facilities 20%
- Comfort 20%
Reception staff very accommodating when we wanted to use the secure garage for bike storage and when we wanted to check out late.
A real shame that this hotel has ended up in the state it is.It has such potential as it's a fabulous location and a lovely buidling.However it is dirty,needs decorating and maintening both internally and externally.
Beckenham, United Kingdom
11th Oct 2010
- Staff 60%
- Cleanliness 60%
- Value For Money 60%
- Facilities 40%
- Comfort 60%
Nice setting on the edge of the town centre and next to the common.
Great setting but hotel is a little in need of a lick of paint. They were also very understaffed at breakfast on both mornings.
suffolk, United Kingdom
6th Oct 2010
- Staff 60%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 40%
beautiful location friendly helpful reception staff
really needs updating, shower came out of literally 5 holes of the head, had many guests from my daughters wedding booked in here the first few breakfast was fine for the last possibly 8 was apalling - no clean tables and terrible service
Corbridge, United Kingdom
4th Oct 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 60%
Your staff were incredibly friendly and helpful. Thank you.
You need more blankets on the beds. Both my mother & I were cold. Another suggestion might be to ask if guests are elderly. If yes, then avoid putting them on the top floor. My mother is almost 87.
haverhill, United Kingdom
29th Sep 2010
- Staff 40%
- Cleanliness 60%
- Value For Money 60%
- Facilities 40%
- Comfort 60%
night porter was very helpful.
suspicious brown stain on blanket, slept without it obviously. Blonde waitress at breakfast had very bad attitude and was very rude.
Swindon, United Kingdom
18th Sep 2010
- Staff 80%
- Cleanliness 60%
- Value For Money 60%
- Facilities 80%
- Comfort 60%
Beds, England
11th Sep 2010
- Staff 80%
- Cleanliness 40%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Fod was really excellant and represented real value for money. Would recommend to friends (subject to comment below) and would consider a return visit. Setting is lovely so please clean windows,inside and out so both views can be fully appreciated!
Room could have been cleaner - parts were very dusty and cleaning seemed to have been done at eye level! Decor could use a refurb and spruce up.When we pulled down our bag from the top of the wardrobe the dust that came with it was dreadful.
Norwich, United Kingdom
2nd Sep 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Upminster, England
30th Aug 2010
- Staff 100%
- Cleanliness 60%
- Value For Money 80%
- Facilities 60%
- Comfort 80%
Staff were excellent
Cleaning in the communal areas were lacking. The glass to the mill required cleaning and the spider cobwebs were everywhere in the toilets!
kings lynn, England
30th Aug 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 80%
- Facilities 100%
- Comfort 100%
Hotel was in a beautiful position, couldn't fault anything. Views were outstanding. Room was immaculate, bathroom too. Would definitely return.
Had meal on our anniversary evening (42nd) although we enjoyed the meal, thought the drinks were very overcharged, was an o.k wine at exorbitant prices!!! Everyone is now aware of the true price of wine, especially when bought in bulk by hotels!!!
dartford, United Kingdom
30th Aug 2010
- Staff 80%
- Cleanliness 40%
- Value For Money 40%
- Facilities 40%
- Comfort 20%
Lovely setting.
Hotel was very run down, could be such a lovely hotel but compared to other hotels I stayed in this was by far the worst!
Bristol, United Kingdom
25th Aug 2010
- Staff 60%
- Cleanliness 60%
- Value For Money 80%
- Facilities 40%
- Comfort 40%
Food was good, timely and hot. Friendly staff.
Shower particularly poor with low pressure and varying between hot and cold. Bed seemed quite short in length.
Thornton Heath, United Kingdom
23rd Aug 2010
- Staff 80%
- Cleanliness 60%
- Value For Money 100%
- Facilities 60%
- Comfort 100%
London, United Kingdom
23rd Aug 2010
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Comfortable stay, helpful and friendly receptionist. Great breakfast, lovely restaurant, Good location
As somebody who does not like spiders, there were 2 in the bathroom on the wall and one in the bedroom, my sister in the room next door had a couple in her room too. Downstairs in the guest toilets there was also one on the wall, this did put me off!
Marlow, United Kingdom
19th Aug 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
We enjoyed our stay and would definitely recommend this hotel to friends, etc.
I think we should have been informed at the time of booking that our room would be on third floor and no lift. The bin in our bathroom had not been emptied after the previous occupants.
BRISTOL, United Kingdom
11th Aug 2010
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 60%
- Comfort 80%
The food was excellent. Overal stay was most enjoyable. Room was comfortable.
The bath shower was not functioning properly. Hot water continually running through tap although shower was switched on. Danger of scolding feet. Exterior of hotel decoration is looking very "tired" and grubby. Elevated patio by room 5 was dirty.
Grays, United Kingdom
10th Aug 2010
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 100%
- Comfort 80%
Great location for visiting town centre and surrounding areas. Helpful staff and very good price. Rooms a good size.
Little dated, but nothing too off-putting.
sudbury, United Kingdom
10th Aug 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
COMFORTABLE
Bar staff under pressure - could have been more relaxed and helpful. Breakfast VG
Southend on Sea, United Kingdom
9th Aug 2010
- Staff 80%
- Cleanliness 60%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
We enjoyed our stay especially the location
The decor of the hotel (particularly outside) needs some attention. In addition the room was very tired.
Milford Haven, Wales
9th Aug 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Nice hotel in lovely quiet location in a typical Suffolk town. Staff and food first class. Good central location for touring Suffolk.
Dorset, England
5th Aug 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 80%
The staff were very friendly and helpful. The location is excellent.
We have stayed here before several times and were sad to see how run down and unloved it has become.
Leigh on Sea, United Kingdom
3rd Aug 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
A professionally run hotel...lived up to all expectations ...and the location was superb. A hugely enjoyable experience.
plymouth, England
3rd Aug 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 80%
was a great stay, staff friendly and helpfull.
rooms are very dated and the outside could do with a lick of paint.
COCKERMOUTH, United Kingdom
2nd Aug 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Sheffield, United Kingdom
2nd Aug 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 60%
Good location with excellent views over the river & meadows. Very good breakfast.
Rooms very shabby and in need of redecoration, torn bedspread and badly marked (sheets exceptionally clean). Marks on walls where pictures or mirrors had been removed making it feel it had not been cleaned since 1975. Pity as its a nice hotel
Sleaford, United Kingdom
2nd Aug 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Food was good and the staff were helpful
approx 120yds from reception to room 504 with luggage bit of a drag for an yone. The view from the riverside of our accommodation was not pretty.
Alicante, Spain
2nd Aug 2010
- Staff 60%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
Royston, Herts, England
29th Jul 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 80%
Lovely old hotel conversion.Good position.Good views.
No lift.Tired,needs a paint job.Wider menu.
Leeds, United Kingdom
28th Jul 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
Bournemouth, United Kingdom
21st Jul 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Best hotel in Sudbury I have used.
Chelmsford, United Kingdom
20th Jul 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Our second stay was as enjoyable as our first. There are delightful views, good food and friendly staff.
Northampton, United Kingdom
20th Jul 2010
- Staff 60%
- Cleanliness 60%
- Value For Money 40%
- Facilities 60%
- Comfort 20%
New Plymouth, New Zealand
18th Jul 2010
- Staff 80%
- Cleanliness 100%
- Value For Money 80%
- Facilities 80%
- Comfort 100%
Only stayed one night but very comfortable and wonderful view - thank you!
Manchester., England
15th Jul 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Idyllic surroundings and lovely scenery made for a very restful and pleasant stay.
The food was reasonable but a little pricey.The menu in the resturant needed a little more variety and did not include a roast meal like lamb or beef with all the trimmings which would have been nice.
Wistow, United Kingdom
14th Jul 2010
- Staff 80%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 80%
Hampton, England
14th Jul 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 60%
- Facilities 80%
- Comfort 80%
Lovely location. May stay again. Will recommend
London, United Kingdom
8th Jul 2010
- Staff 60%
- Cleanliness 60%
- Value For Money 60%
- Facilities 80%
- Comfort 80%
Yowie Bay, Australia
5th Jul 2010
- Staff 80%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
chelmsford, essex, England
28th Jun 2010
- Staff 40%
- Cleanliness 60%
- Value For Money 60%
- Facilities 20%
- Comfort 60%
lovely location, great potential. Room 9 was clean and comfortable although the bed was not long enough for my husband to sleep in & the shower had no hot water. Moved to room 51 which we thought was a lovely room although could do with some diy
the hotel is let down by the negative attitude and lack of customer service by some of the staff.The head waitress at breakfast was rude and impolite to a number of guests. Room 51 had thick limescale on the taps and hadn't been cleaned under the bed.
Corsham, United Kingdom
28th Jun 2010
- Staff 40%
- Cleanliness 60%
- Value For Money 60%
- Facilities 40%
- Comfort 40%
Lovely setting.
Felt that some of the Waiting Staff were very abrubt almost to the point of being rude.
Hove, United Kingdom
21st Jun 2010
- Staff 60%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Lovely warm arrival, night porter very helpful. Clean room.
Breakfast was very poorly organised, staff rude with a lack of prioratisation skills, one waitress seemed to think it was more important to take the menus off the tables rather than the dirty plates off the table next to us.
Takeley, United Kingdom
21st Jun 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
We have stayed at the Mill on many occasions and it never fails to impress. Beautiful surroundings, decadent features, wonderful food and helpful staff. We shall return in the not too distant future.
London, United Kingdom
21st Jun 2010
- Staff 60%
- Cleanliness 100%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
overall a pleasant stay
breakfast time was a little disorganised
Harpenden, United Kingdom
14th Jun 2010
- Staff 80%
- Cleanliness 100%
- Value For Money 80%
- Facilities 100%
- Comfort 100%
Lovely rooms, comfortable beds and nice clean and new bathrooms. Beautiful setting near the water meadows. Had dinner in the bar which was delicious and a bonus to be able to sit and look across at the landscape.
Stairs are somewhat steep!
Worthing, United Kingdom
10th Jun 2010
- Staff 80%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
A lovely setting, food was great. Staff helpful.
bedroom was a bit grubby, window sill was rotten and falling away.
Banstead, England
8th Jun 2010
- Staff 80%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
downham market, United Kingdom
7th Jun 2010
- Staff 20%
- Cleanliness 20%
- Value For Money 40%
- Facilities 40%
- Comfort 40%
Miserable staff. Breakfast service a joke.Shabby exterior and room in need of redecorating. Reception staff did not even welcome us. A shame as the location was perfect, room cleaning efficient and speedy. Made us feel we were a nuisance.
Colchester, England
7th Jun 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
We were very sorry to hear that the hotel chain is in administration as the staff at The Mill were very helpful, the room was well appointed and spotlessly clean and the food (we had a party of 22 for lunch on Sunday) was very good.
None
Cardiff, Wales
7th Jun 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Waltham St Lawrence, United Kingdom
7th Jun 2010
- Staff 60%
- Cleanliness 20%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
Room very comfortable.
Windows could be cleaned, could be a problem, unless done by boat!! but it could improve the general outlook across the water.
Greensboro, United States
3rd Jun 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
SCHILDE, Belgium
1st Jun 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
No remarks, everything was fine. Thanks!
Swindon, United Kingdom
29th May 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
A good hotel in a lovely location, next to the Sudbury Meadows. We had an excellent 3 day country break, with several places of historic interest nearby which can be reached within 45 minutes.
Northampton, England
29th May 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
The hotel is in a lovely position and is friendly and comfortable.
Watford, England
26th May 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 60%
Food was of good quality
Room was very tired and in bad need of redecoration
Essex, United Kingdom
25th May 2010
- Staff 40%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
I am an early riser but my partner can sleep for England. I went down to reception to see if i could get a pot of tea. i asked the guy on reception if that would be possible? He looked up from the book he was reading & said no!
newcastle Emlyn, United Kingdom
25th May 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Went to my room, looked out of the window and felt like I'd been dropped into the middle of a Constable painting. What a wonderful setting. And the food was superb.
addington, west malling, England
24th May 2010
- Staff 60%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
Cambridge, United Kingdom
24th May 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Very good value; excellent food especially breakfast, and helpful staff. The hotel is in a beautiful situation. It had all we needed.
Our room was fine, decor a bit tired. Bathroom lovely - just a bit more attention to detail in cleaning would be good.
Witham, England
24th May 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Beds, England
19th May 2010
- Staff 80%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
poor menue for vegatarians
peterborough, England
17th May 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Gentleman on reception as we arrived and who served our dinner was very pleasant and very helpfull. A credit to the great staff that work there
Spalding, United Kingdom
17th May 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
Very helpful staff at reception
colchester, England
13th May 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 80%
when I informed the staff of the problem I was relocated with no fuss at all. The replacement room I was given was perfectly adequate.
my first room had undergone a redecoration and was not really fit for purpose in that TV did not work and the radiator could not be governed, it was on full and there was no valve cap to turn it down. The windows would not open easily.
Spennymoor, United Kingdom
11th May 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
Would stay again ideal location close to town 5minute walk good nights sleep.
whitby, United Kingdom
3rd May 2010
- Staff 20%
- Cleanliness 40%
- Value For Money 80%
- Facilities 40%
- Comfort 80%
Wonderful position. Food good.
Untrained staff, no evidence of a housekeeper,waiter/waitressess unable to clear tables and people left waiting for breakfast. Breakfast served cold.
Bath, United Kingdom
26th Apr 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
helpful staff, lovely food, fantastic situation
please remove remains of dead cat, even if it's passing was due to spurious tradition
Helston, England
21st Apr 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Friendly staff and good food
London, United Kingdom
20th Apr 2010
- Staff 60%
- Cleanliness 60%
- Value For Money 60%
- Facilities 40%
- Comfort 60%
Room was comfortable
Restaurant was only adequate - from the "bigging up" on the website we were expecting much higher quality
Bury St Edmunds, United Kingdom
20th Apr 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 60%
- Comfort 60%
Godalming, United Kingdom
15th Apr 2010
- Staff 60%
- Cleanliness 80%
- Value For Money 60%
- Facilities 80%
- Comfort 20%
the bed was short and narrow and with only one blanket we were cold. the armchair was too uncomfortable to sit in.
wolverhampton, United Kingdom
14th Apr 2010
- Staff 40%
- Cleanliness 60%
- Value For Money 40%
- Facilities 40%
- Comfort 40%
room was clean but old. Bed seemed smaller than a double? breakfast was dreadful wished that we hadnt bothered getting up for it. we were really disappointed and wont be staying again
West Bromwich, United Kingdom
9th Apr 2010
- Staff 80%
- Cleanliness 100%
- Value For Money 60%
- Facilities 40%
- Comfort 60%
not many
there are no smoking rooms, you should think of the 40% during my stay that had to stand in the cold to have a smoke. also the guests often arive for breakfast befor the staff
launceston, United Kingdom
5th Apr 2010
- Staff 60%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 80%
I enjoyed the stay and a lovely location on the croft.
Unfortunatly on the first night of our stay we had a meal in the restuarant but found it poor value for money, the duck dish was very small for the price, also the drinks was very expensive in the bar, apart from the food and prices i liked the mill .
Rochford, United Kingdom
1st Apr 2010
- Staff 80%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 80%
Cheltenham, United Kingdom
30th Mar 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
The quality of the food at dinner was excellent.
A wider choice and range of wines would not go amiss.
Eastleigh, United Kingdom
15th Mar 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 20%
Bar lunches continue to be of a very high standard.
Room was unheated due to a heating fault. We were given a small fan heater but would have benefitted greatly from a continental quilt. There were no spare blankets in the room.
Sutton, United Kingdom
12th Mar 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Good to still see a close and friendly atmosphere can still be found at a well run Hotel
Crowthorne, England
11th Mar 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Enfield, Middx, United Kingdom
11th Mar 2010
- Staff 80%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 40%
Good service for breakfast
Bedspread on bed was dirty. Thought the room was too small but we literally slept there so did not bother complaining.
Hullbridge, United Kingdom
8th Mar 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 40%
- Facilities 40%
- Comfort 80%
Generally a Good hotel, large rooms were nice, and one of the most comfortable beds found in a hotel. Room had very nice view of river and water meadow and wildlife.
Breakfast was disappointment, eggs undercooked. No lift was a problem, to many stairs for my wife who had a bad foot did not notice any mention on website. The cost of a room was a bit expensive for this time of year. Sudbury problem getting taxis
Shipston on Stour, United Kingdom
8th Mar 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Maidstone, United Kingdom
5th Mar 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
bath, United Kingdom
4th Mar 2010
- Staff 80%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
Really helpful staff
please remove the dead cat (some traditions are best left to history and should no longer be celebrated)
Barking, United Kingdom
3rd Mar 2010
- Staff 20%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Value for money was excellent as was the food in the restaurant.
Service was terrible some of my family waited so long for breakfast in the restaurant they left without eating which was a shame because the quality of the food was excellent.
Surrey, England
3rd Mar 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
I was with you for one night with my daughter. Very comfortable stay.
Gt.Notley, United Kingdom
27th Feb 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
we enjoyed our stay very much.
Great Yarmouth, United Kingdom
16th Feb 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 80%
- Facilities 80%
- Comfort 60%
my wife and our 2friends who came with us found every thing in the hotel all that we required, we are hoping to come back and stay at this hotel in the summer
Shipston on Stour, United Kingdom
8th Feb 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
Friendly staff.
There should have been extra blankets available in the room. I was quite cold in bed. It was a particularly cold night, I know, but I've been cold here before. (I forgot this, or I might have asked before going to bed)
Bromley, England
2nd Feb 2010
- Staff 100%
- Cleanliness 60%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
A very good weekend break. Impressed by the staff who were very friendly and helpful though they must be worried about their futures
External appearance - paintwork etc in a terrible state. Were quite worried when we arrived but fortunately internal state satisfactory. However current appearance is very offputting
Braintree, England
1st Feb 2010
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Derby, United Kingdom
26th Jan 2010
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 60%
Beautiful historic building and great location. Our room had a lovely view of the river and meadows.
The bedspread was frayed and had holes in it. It was January and snowy outside yet our bedroom only had one blanket on the bed, which meant that even with the heating on we were cold at night.
Warlingham, United Kingdom
14th Jan 2010
- Staff 40%
- Cleanliness 60%
- Value For Money 60%
- Facilities 20%
- Comfort 20%
Due to a failed gas supply the staff did what it could in the circumstances.Sadly we were not accommodated in the hotel (but in an annexe) and restaurant could not function. Nevertheless the staff were helpful and obligingatff
Essex, United Kingdom
2nd Jan 2010
- Staff 60%
- Cleanliness 80%
- Value For Money 60%
- Facilities 40%
- Comfort 80%
Lovely location by the river, rooms very clean and confortable
We were disappointed with the lack of Christmas atmosphere. None of the log fires were working and the hotel was packed with Christmas parties/ lunches. The hotel seemed more geared too these events than the guests who were staying there.
BRISTOL, United Kingdom
23rd Dec 2009
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Nice friendly atmosphere, good service and excellent value for money. Would recommend it to others. If situation arises would makeThe Mill a first option for a future stay.
STAFFORD, United Kingdom
23rd Dec 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 60%
- Facilities 100%
- Comfort 100%
Time for double glazing on riverside walkway? Counterpane worn and in need of replacement
Vila do Bispo, Portugal
18th Dec 2009
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
Staff were excellent and very accomodating. Evening meals were very good quality and value for money
The breakfast was lacking in cereal and the cook undercooked the eggs we ordered every day until we had to send our instructions via the waitress to the morning chef
Bath, United Kingdom
17th Dec 2009
- Staff 80%
- Cleanliness 60%
- Value For Money 60%
- Facilities 20%
- Comfort 20%
friendly and helpful staff, fantastic situation, great potential
hated display of dead cat (shows old custom maybe, but one better forgotten I think) tired hotel, needs makeover. No bedside radio in room, counterpane frayed, decor old and still smells of cigarettes
Witham, United Kingdom
10th Dec 2009
- Staff 20%
- Cleanliness 60%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Ideal location for the purpose needed
Had to wait too long to be servered at breakfast, waitress served people who came in after us on numerous occasions so had to call manager.
LONDON, United Kingdom
9th Dec 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Everything was good except for the coffee (see below). Standard in most places we go.
Really don\'t understand why you can\'t provide de-caff ground coffee.It is easily stored, frozen, in small quantities. To say there is not enough demand is a cop out. If it were on the menu people would choose it. Be brave, try it!
Exeter, United Kingdom
7th Dec 2009
- Staff 60%
- Cleanliness 40%
- Value For Money 40%
- Facilities 40%
- Comfort 40%
Breakfast was good.
Upper floors were being refurbished - decorations and general maintenance were poor e.g. plaster coming off walls.
Sittingbourne Kent, United Kingdom
2nd Dec 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
staff very pleasant and helpfull meals were excellent however when trying to use the phone it appears to have been switched off when reception closed!
a party was being held in the hotel and our room was overthe bar and we were unable to rest until nearly 3 am we tried to speak to night porter but phone was not working used mobile to get through more care should be taken when rooms are allocated
Shipston on Stour, United Kingdom
30th Nov 2009
- Staff 100%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 60%
Lodnon, United Kingdom
30th Nov 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
warrington, United Kingdom
30th Nov 2009
- Staff 100%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 100%
Ipswich, United Kingdom
30th Nov 2009
- Staff 80%
- Cleanliness 20%
- Value For Money 40%
- Facilities 40%
- Comfort 20%
Polite staff. Great breakfast
Bed was only a 3/4 size. Ben linen was dirty. Hotel was tired and in poor condition. Would not reccomend this to anybody. Would advise people not to stay here.
Watford, England
28th Nov 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Maylandsea, United Kingdom
24th Nov 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Room rather small\r\nFood ordinary for price and to charge extra for bread with a starter course on a meal that cost £60 is rather \'transport cafe\' in approach
Hornchurch, England
24th Nov 2009
- Staff 80%
- Cleanliness 60%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
The staff were very helpful,the location is excellent and the food is good.
Since the \'Elizabeth\' hotels group took over,the building has been neglected i.e. the paintwork is flaking, carpets/quilts etc are ageing and, in our room, the heating could not be switched off.Also the restaurant has deteriorated.\r\n
BRAINTREE, United Kingdom
14th Nov 2009
- Staff 100%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 80%
The staff were very polite at all times & friendly. The breakfast was very good.
We booked two rooms - for ourselves and friends. Both had ripped top covers on beds which looked very tatty & they were quite stained. The cleanliness of the room was not bad otherwise, but it gave a very run down appearence, and did not seem vfm
West Midlands, United Kingdom
14th Nov 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
uxbridge, United Kingdom
12th Nov 2009
- Staff 100%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 40%
The restaurant was the highlight of our stay - lovely food and service.
Rugby, England
12th Nov 2009
- Staff 80%
- Cleanliness 60%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
lovely setting, nice staff, friendly pleasant place, would stay again
bit shabby, needs a facelift, blankets!! instead of duvets are a bit old fashioned. Breakfast ok but have had much better - seemed like cheap ingredients.But quick and friendly service.
Redcar, England
11th Nov 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Very pleased with stay.\r\nStaff very helpful.\r\n\r\nThank you\r\n\r\n\r\n
Wimborne, United Kingdom
6th Nov 2009
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Warm and comfortable. Lovely location. Food excellent..Sfaff helpful.
Stairs problem for disabled. No lift. Toilet seat not fitting. Water not constant hot and cold.
Milford Haven, Wales
5th Nov 2009
- Staff 100%
- Cleanliness 40%
- Value For Money 60%
- Facilities 80%
- Comfort 60%
Whilst we appreciate there was ongoing work, there did seem to be a lot of dead flies in the room we had. The overal cleanliness could be improved.
Alfreton, United Kingdom
5th Nov 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 60%
- Facilities 40%
- Comfort 60%
Good Food. Pleasant atmosphere.
Shower unuseable. Rooms need a liitle bit of upgrading.
Solihull, United Kingdom
5th Nov 2009
- Staff 100%
- Cleanliness 80%
- Value For Money 80%
- Facilities 40%
- Comfort 40%
the staff were very pleasant
the toilet seat was loose and the bathroom floor felt like was going to collapse we had no hot water despite letting it run for more than ten minutes as suggested by the receptionist so a nice bath or shower was out of the question! v.poor
London, United Kingdom
5th Nov 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 80%
Sheffield, United Kingdom
4th Nov 2009
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
After staying at B&Bs in the area over the years, we now would prefer to stay at the Mill.
Getting luggage to and from Room 24. Could not a \'dumb-waiter\' for luggage be installed if a lift is out of the question?
eastbourne, United Kingdom
2nd Nov 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 80%
- Facilities 100%
- Comfort 100%
Woodbridge, United Kingdom
2nd Nov 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
Excellent staff. Arrived in the dark, wasn\'t immediately obvious where I was supposed to park.
On balance, it\'s unhelpful not to publicise a phone no. Without satnav, I would never have found you. How could you have talked me in. At gone 9.30pm, it\'s not like there are loads of people walking round Sudbury I could have asked.
brentwood, United Kingdom
22nd Oct 2009
- Staff 80%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 60%
What a wonderful place, the website doesn\'t do it justice. A little tatty on the outside but lovely on the inside. Very clean and the mill wheel still turns. Miles of countryside to explore right on the doorstep..
Bed cosy if you\'re under five foot but to anyone else, very small..
cheshunt, United Kingdom
17th Oct 2009
- Staff 80%
- Cleanliness 100%
- Value For Money 100%
- Facilities 60%
- Comfort 80%
Friendly relaxed atmosphere
On arrival we were waiting over 5 minutes before any one appeared at the reception desk.
Northants, England
16th Oct 2009
- Staff 40%
- Cleanliness 20%
- Value For Money 100%
- Facilities 40%
- Comfort 60%
You got what you payed for. Good Value
I Found 3 pubic Hairs in a supposingly clean bed for a New guest. Take your hoover with you! Also only 3 Tv Channels
Evesham, United Kingdom
16th Oct 2009
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 60%
- Comfort 100%
Very friendly and efficient receptionist and bar staff. Clean and comfortable bedroom
Breakfast was of average quality, service was very poor even at a quiet time, and crumbs were swept directly onto the floor
Deerness, United Kingdom
14th Oct 2009
- Staff 60%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
Everytng is \"Tired\". I have known this hotel for many years and reckon that the rooms have never been redecorated and the furniture and bed linen never renewed. The paint is peeling from the windows etc.
Surbiton, United Kingdom
9th Oct 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
leicester, United Kingdom
6th Oct 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
Public areas very smart. Food very good.
Bedroom 1 in much need of update. Hot water system not acceptable. Had to run all hot taps for 10 - 15 mins to even shave!
london, United Kingdom
1st Oct 2009
- Staff 60%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
nice setting
room smelt damp - all our things smelt very damp the next day and had to give them a wash when we got back home. Radiators in the corridor were letting of a nasty smell - it was far too hot in the corridor.carpet in bathroom not hygienic.
bordon, United Kingdom
1st Oct 2009
- Staff 100%
- Cleanliness 60%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
staff very friendly, very good food,good value
hotel could do with a good update ,windows rotten etc, paintwork,
Harpenden, United Kingdom
30th Sep 2009
- Staff 60%
- Cleanliness 100%
- Value For Money 100%
- Facilities 60%
- Comfort 80%
Good value for money. DB&B in \'superior\' room for £90. Re-fitted bathroom with good lighting over basin.
Restaurant full, had to eat in bar. Two main courses options unavailable. One breakfast option unavailable. Bedroom in need of refurbishment.
Norwich, United Kingdom
28th Sep 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Helpful staff. Excellent breakfast. Good value for money.
Needs some external paintwork refurbished.
London, United Kingdom
25th Sep 2009
- Staff 80%
- Cleanliness 60%
- Value For Money 40%
- Facilities 40%
- Comfort 60%
A tired looking place.\r\nBathroom facilities poor.\r\nToilet did not work properly. Quite embarrasing\r\nPoor breakfast choice\r\nBed covers were tatty
Bury St Edmunds, United Kingdom
24th Sep 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 60%
- Comfort 60%
billericay essex, United Kingdom
23rd Sep 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
The Fire Alarm went off very early (8am.ish) The staff were extremenly efficient and kept everyone(those who listened) thoroughly up to date. A cold breakfast was provided which was much appreciated,and all rooms were ready when we returned pm.Thanks
Essex, United Kingdom
21st Sep 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Enjoyable stay,would consider another stay.
crewe, United Kingdom
21st Sep 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 60%
- Facilities 80%
- Comfort 60%
The hotel is in a very picturesque setting which meant we had a positive view from the onset; also the restaurant meal/food was excellent. However we feel there are issues that need addressing. Please send reply addressing negative\r\ncomments below.
My husband and I regularly take short breaks within the UK throughout the autumn/winter months staying at hotels of varying calibre at differing locations. \r\n COMMENTS\r\n1) Our room (Number 47)very small & hotel exteria shabby paintwork et
Hertfordshire, United Kingdom
21st Sep 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Pretty Views and good food in restaurant for lunch. Well equiped room
didnt explain times for breakfast on check in so we missed it! other than that helpful!
London, United Kingdom
16th Sep 2009
- Staff 60%
- Cleanliness 40%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
a lovely setting and a very nice breakfast, and I was welcomed.
your mill building needs a clean - windows overlooking a stream should be cleaned however difficult to access - try abseiling? Surely you can track an enterprising window cleaner out to get his Duke of Edinburgh Award for some mountaineering skills?
London, Ireland
13th Sep 2009
- Staff 60%
- Cleanliness 60%
- Value For Money 40%
- Facilities 60%
- Comfort 60%
our stay was pleasant except for fire alarm going off and waking us up very abruptly.
fire alarm went off at 7.45 and we had to stand out in the cold for ages and got no breakfast.expected some kind of compensation such as a free nights stay at the hotel.
benfleet, England
9th Sep 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
great setting lovelly picture windows to veiws in resterant and bar
needs bit tlc here and there resterant bit expensive paid ten pound deposit to u and they didnt take it off bill said they dont i have to contact u why am i io pounds down noise levels in our room from ajoining room not good
Potters Bar, United Kingdom
8th Sep 2009
- Staff 40%
- Cleanliness 80%
- Value For Money 40%
- Facilities 40%
- Comfort 60%
TV screen v.small. Some of window frames look dangerously rotten. Water pressure in sink very poor
Whyteleafe, United Kingdom
8th Sep 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Nice hotel, clean comfortable light room. Very nice breakfast. Value for money
Cleethorpes, United Kingdom
8th Sep 2009
- Staff 80%
- Cleanliness 40%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
The staff were very friendly and coped brilliantly with the water leak/fire alarm
The room was tired needed decorating and the top cover on the bed was dirty and tatty luckily it was warm so it was cast to the floor
Sudbury, United Kingdom
1st Sep 2009
- Staff 60%
- Cleanliness 40%
- Value For Money 60%
- Facilities 40%
- Comfort 60%
Oldham, England
25th Aug 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
First time back at \'the Mill\' for 25years! Everything positive I remembered, and far better than I could have hoped for. Will certainly try other hotels in the group
Exterior could \'do\' with a coat of paint (beginning to look externally tatty) and the roof terrace overlooking the common needs loungers, tables and chairs
Prestatyn, United Kingdom
25th Aug 2009
- Staff 100%
- Cleanliness 60%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
Other than below, We thoroughly enjoyed our stay and will return as well as recommending the hotel
To clarify the cleanliness, only one issue crockery had residue from the dish washer.
Bury St Edmunds, United Kingdom
25th Aug 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
Shower \'interesting\'
Chepstow, United Kingdom
25th Aug 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 80%
Food was excellent and service great - lovely building and great value for money all round.
London, United Kingdom
20th Aug 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 80%
- Comfort 100%
Peaceful. Beautiful setting. Lovely breakfast, well-presented and quietly served. Bathroom compact but with plenty of room to put wash kit down, which we both noticed and appreciated.
Shower head could be modernised to give a bit more power - but was adequate.
Leamington Spa, England
18th Aug 2009
- Staff 100%
- Cleanliness 80%
- Value For Money 100%
- Facilities 80%
- Comfort 80%
We were delighted with our stay at the hotel - superb setting- very friendly and competent staff - Breakfast was excellent and evening meals very good indeed. Terrific value - we will certaily come again
The room was rather small and modestly furnished
Norwich, United Kingdom
11th Aug 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 40%
- Comfort 40%
The dining room is lovely and food good.
Room 10 poor (overlooking car park) but we were changed to Room 16. Need to refurbish rooms (shabby) and also refurbish bar area (not very clean). Sofas look manky. Would recommend two new leather ones.
London, United Kingdom
10th Aug 2009
- Staff 80%
- Cleanliness 60%
- Value For Money 100%
- Facilities 100%
- Comfort 80%
There are some fantastic deals going - dinner and stay on sunday nights for £60. Beautiful setting.
Tunbridge wells, United Kingdom
10th Aug 2009
- Staff 100%
- Cleanliness 100%
- Value For Money 100%
- Facilities 100%
- Comfort 100%
excellent food
london w7 1er, United Kingdom
2nd Aug 2009
- Staff 100%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
Grantham, United Kingdom
31st Jul 2009
- Staff 60%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
kent, England
30th Jul 2009
- Staff 20%
- Cleanliness 20%
- Value For Money 40%
- Facilities 40%
- Comfort 20%
Beautiful scenery. THe bar staff & the waiters were very friendly & greeted us
The hotel was very dirty. The headboard on our beds were filthy (room 5)The window didn\'t shut. The head waitress at breakfast did not acknowledge anyone when they came in & if asked anything she just kept her head down & answered abruptly.
London, United Kingdom
30th Jul 2009
- Staff 100%
- Cleanliness 60%
- Value For Money 80%
- Facilities 80%
- Comfort 60%
Staff were excellent - welcoming & attentive. Excellent value for money and a beautiful and relaxing location. We enjoyed having a glass of wine on the terrace watching the sun go down.
Windows could do with cleaning - there were quite a few spider webs when we opened the windows in our room, and the shower was a bit eratic - hot and then cold. We thought that the hotel was hiding some of it\'s best assets behind dirty windows!
St Neots, United Kingdom
30th Jul 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 60%
- Comfort 60%
Beutiful location but...
the hotel is badly in need of some money being spent on it e.g. exterior paintwork and the window frames in the annexe are all totting
essex, United Kingdom
29th Jul 2009
- Staff 80%
- Cleanliness 40%
- Value For Money 60%
- Facilities 80%
- Comfort 40%
the staff where really lovely and the breakfast was also very good
the hotel is tied and needs a good clearn and also our waldrob door fell of and was not very clearn
ipswich, United Kingdom
23rd Jul 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 80%
- Facilities 80%
- Comfort 80%
London, United Kingdom
14th Jul 2009
- Staff 40%
- Cleanliness 80%
- Value For Money 80%
- Facilities 40%
- Comfort 60%
Room was too hot and you couldn\'t open the windows. Staff were blaze and not incredibly helpful.
Port Erin, Isle of Man
7th Jul 2009
- Staff 80%
- Cleanliness 60%
- Value For Money 60%
- Facilities 60%
- Comfort 60%
wonderful location
lack of maintenance shows. shabby decorations. needs investment.
Moira, England
7th Jul 2009
- Staff 80%
- Cleanliness 80%
- Value For Money 100%
- Facilities 60%
- Comfort 80%
Character building in a very pleasant setting convenient for Sudbury Town and rural walks. Clean, light and spacious dining facilities, very good menu range, including \'home made\' food, all reasonably priced. Functional and comfortable accommodation.
Some decor, particularly outside, detracted from the overall appearance.